Privacy Policy for MyRide Transit Manager App

Developer: MyRide People Technologies

Contact Email: myridepeople@gmail.com

App Name: MyRide Transit Manager App

This Privacy Policy explains how MyRide Transit Manager ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you use our mobile application ("App"). By using the App, you agree to the terms outlined in this policy.

1. Information We Collect

The MyRide Transit Manager App collects limited and necessary data to support safe transportation operations.

1.1 Charge Information (Provided by Guardians)

Note: The app does not collect student contact details such as phone numbers or email addresses.

User Information (Van Managers and Staff)

1.2 Device and App Usage Data

1.3 Location Data

The app collects precise device location (GPS coordinates) from the device used by the van manager or driver in order to support the core functionality of the transit service.

Location data may be collected in the background while a trip is active, even when the application is not visible on the screen. This allows the system to provide continuous van tracking and generate accurate estimated arrival times (ETAs) for patron guardians.

Trip-Based Location Tracking

Location tracking in the application is trip-based. This means that background location collection begins only when a bus driver or attendant starts a trip within the app, and it automatically stops when the trip is ended.

The app does not collect or transmit user's location data outside of an active trip session.

Purpose of Location Data

Location data is used to:

Background location access is required for the core functionality of the service, which allows guardians to track the van and receive accurate estimated arrival times during an active trip.

2. How We Use the Information

Collected information is used strictly for the following purposes:

Location data is used only for core transportation functionality, including live van tracking and route monitoring.

We do not use data for advertising or marketing purposes.

3. Data Sharing and Disclosure

We do not sell, trade, or rent personal data.

Information may be shared only with:

Location information may be shared only for the purpose of providing van tracking services.

Data may also be disclosed if required by law or legal process.

4. Background Location Permission Disclosure

To enable continuous van tracking and accurate arrival estimates, the app may request permission to access the device's background location.

Before requesting this permission, the app displays a clear in-app disclosure explaining why background location access is required.

The disclosure message shown to users is similar to the following:

"MyRide Transit Manager collects location data to enable real-time van tracking and accurate arrival time estimates for parents / guardians. Location data may be collected even when the app is closed or not in use, but only while an active trip is running."

Users must explicitly grant this permission through their device settings before location tracking can occur.

Location tracking stops automatically when the trip is ended.

5. Children's Privacy

The MyRide Transit Manager App is designed for van operators to work with guardian/parents of charges only and not intended for direct use by children.

Charge data is:

6. Data Security

We apply appropriate technical and organizational security measures, including:

Despite these safeguards, no system can guarantee complete security. We continuously work to protect all data from unauthorized access.

7. Data Retention

We retain data only for as long as necessary to:

Data may be deleted or anonymized upon request by the guardian at any time.

8. User Rights and Choices

Authorized users (guardians) may:

Requests should be directed to the contact details below.

9. Third-Party Services

The app may rely on secure third-party services (such as cloud hosting or mapping services) strictly for operational purposes.

These services process data only to support application functionality and comply with applicable data protection standards. They do not use collected data for unrelated purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be reflected within the app or on our official website.

Continued use of the app implies acceptance of the revised policy.

11. Contact Us

MyRide People Technologies

Email: myridepeople@gmail.com